Welcome to ChiroSurge. These Terms of Service ("Agreement") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("Client," "you," or "your"), and LightningLab Solutions LLC, doing business as ChiroSurge ("Company," "we," "us," or "our"), concerning your access to and use of our productized marketing services and platform.
By subscribing to any of our plans, executing an order form, or clicking a checkbox indicating your acceptance, you agree to be bound by this Agreement. If you do not agree, you are strictly prohibited from using our services.
ChiroSurge provides productized design, development, and marketing services on a monthly subscription basis. The scope of your services depends entirely on your chosen tier:
Client may select any two (2) marketing services from the core service menu per billing cycle.
Client may select any three (3) marketing services from the core service menu per billing cycle.
Client receives concurrent access to all five (5) marketing services listed on the menu per billing cycle (Website Development, SEO, Local Search & Reviews, Google Ads, and Meta Ads).
For the Flex and Fusion plans, the Client may modify or "swap" their selected services for the upcoming billing cycle. To execute a change, the Client must provide written notice via the platform or email at least two (2) business days prior to the start of the next billing cycle. Requests made fewer than two business days prior will be scheduled to take effect in the subsequent billing month.
To ensure your practice receives our full focus and maximum competitive advantage, we agree to provide our marketing and lead generation services on an exclusive basis. We will not partner with, provide services to, or run active campaigns for any other chiropractic practice located within a 20-mile radius (measured in a straight line from your office(s) for the duration of our agreement.
To deliver services efficiently, you must promptly provide necessary materials (branding assets, login credentials to hosting/ads managers, creative copy direction). We are not responsible for delivery delays resulting from a Client’s failure to provide access or assets.
For time-sensitive deliverables (such as active ad funnels or monthly SEO articles), delays in Client review or approval may push deployment timelines into the following billing cycle. Unused monthly allocations (e.g., unused ad funnels or articles) do not roll over to subsequent months.
You may cancel your subscription at any time through your ChiroSurge account dashboard or by contacting support via email. To avoid being charged for the next billing cycle, cancellation must be processed before your auto-renewal date.
We reserve the right to terminate or suspend your account and access to services immediately, without prior notice, for conduct that we believe violates this Agreement, failure to complete payments, or actions harmful to our business interests.
ChiroSurge employs industry-standard marketing, development, and SEO practices. However, we cannot and do not guarantee specific search engine rankings, click-through rates, lead volumes, or revenue increases. Marketing performance is subject to external market forces, competitive adjustments, and platform algorithm updates.
To the maximum extent permitted by applicable law, in no event shall LightningLab Solutions LLC be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability for any claim arising out of this Agreement shall not exceed the total amount paid by you to us during the one (1) month period immediately preceding the event giving rise to liability.
This Agreement and your use of our services shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the state or federal courts located in or nearest to Webster, New York, and the parties hereby consent to personal jurisdiction and venue therein.